TECHNICAL ASSISTANCE FOR SMALL BUSINESSES OREGON NATIVE AMERICAN CHAMBER
Organization Background The Oregon Native American Chamber (ONAC) is a 501c3 organization serving Oregon and SW Washington to advance the economic and educational opportunities for Native Americans.
Project Overview: ONAC is seeking qualified applicants to provide technical assistance to individual entrepreneurs and small businesses, and to further ONAC’s mission of providing economic support to traditionally under-served communities. This is an innovative technical assistance program that distributes federal funds and various grant programs to serve small businesses that face systemic barriers to success. The expanded technical assistance resources made possible through this fund are designated to provide services to under-served, hard-to-reach, and rural communities, along with Black, Indigenous & People of Color (BIPOC)- owned small businesses. The business technical assistance providers identified through this RFP will join ONAC and other partners as they increase the resiliency of Black, Indigenous & People of Color (BIPOC)-owned small businesses as well as under-served, hard to reach, and rural entrepreneurs throughout the Northwest ONAC, through secured federal, state, and philanthropy funding, is increasing the number of Native-owned small businesses who are successfully reached, assessed and then paired with a contracted professional service provider poised to address their specific needs. Services performed by ONAC and its contracted network of providers are culturally-specific or culturally competent and proactively meet the unique needs of Native and BIPOC-owned small businesses in urban and rural Oregon.
Project Goals: Increased resiliency and recovery of small businesses through:
● Increased number of racially diverse, low income, and rural businesses receiving specialized legal support
● Increased number of racially diverse, low income, and rural businesses receiving specialized human resources support
● Increased number of racially diverse, low income, and rural businesses receiving specialized accounting support and improved knowledge of personal and business financial management
● Increased number of racially diverse, low income, and rural businesses receiving web, e-commerce, and digital marketing support
● Additional leveraged capital among racially diverse, low income, and rural businesses by increasing access to loans, grants, and other financial assistance
● Increased number of racially diverse, low income, and rural businesses receiving mentoring, coaching, and networking opportunities
● Increased number of racially diverse, low income, and rural businesses whose business plans, success plans and other needs are reviewed, screened and then addressed
● Increased number of racially diverse, low income, and rural businesses who receive business technical assistance that is culturally competent or culturally specific.
Scope of Work: ONAC is seeking businesses and individuals who have a successful history of providing technical assistance to improve the resiliency and success of small businesses, particularly Native and BIPOC owned, low income, and rural businesses. Technical assistance is defined broadly and includes marketing, human resource, legal, logistics planning, coaching, and more that supports ONAC in meeting the above Project Goals. Interested and qualifying businesses or individuals who provide business technical assistance would be placed in ONAC’s database of providers. ONAC would then continue to conduct outreach and targeted marketing to apprise the community of these services. ONAC then assesses the needs of businesses on an ongoing basis and pairs them with a technical assistance provider or group of providers that can best meet their needs. Providers would operate “on-call” and would be able to accept or refuse a proposed placement based on availability. Providers are responsible for tracking a variety of metrics on behalf of each business they support, as well as tracking hours and expenses for reimbursement.
Evaluation Metrics and Criteria: Businesses and individuals seeking to qualify for inclusion in ONAC’s database of on-call technical assistance providers are evaluated based on:
● Ability to provide quality, timely, and responsive resolution of priority issue(s) facing the small business and as identified in the referral.
● Experience providing similar services and subsequent results.
● Ability to report necessary information requested by ONAC in a timely manner to track small business assistance received.
● Cost-effectiveness of services provided and/or costs are within generally accepted ranges for similar services.
● Ability to provide culturally competent or culturally responsive services.
● Availability and capacity to serve businesses within the project’s timeframe.
The performance of providers (and their subsequent continued inclusion in the database) is evaluated on an ongoing basis through the following non-exhaustive criteria:
● Ability to provide metrics, intake forms, and other reporting in a timely manner.
● Satisfaction surveys distributed to businesses participating in services.
● Ability to provide clear and accurate invoices and reimbursement requests in a timely manner.
● Ability to provide impactful services based on the number of businesses who successfully increase their resilience, growth, stability and/or capacity after receiving services.
● Ability to provide services within scope timeframe
● Description of services provided
● Hourly rate and number of clients Provider is able to serve within the timeframe Project
End Date: June 30, 2023
Contact: Sahalee McFarland, Programs Coordinator
Phone #: 503-894-4525